Privacy Policy

1. Who we are

Focalyst is a productivity service operated by Chintan, an MSME registered in India and based in Kolkata, West Bengal (“Focalyst”, “we”, “us”). Our founder and CEO is Sohan Tamang. This policy explains what personal data we collect when you use focalyst.online, the Focalyst apps and related services (together, the “Service”), why we collect it, who we share it with and the choices you have. For any question, write to contactfocalyst@gmail.com.

2. Information we collect

2.1 Account information. Your name, email address, profile photo if you add one, sign-in method (Google, Apple or email and password), time zone and plan.

2.2 Content you create. Habits and check-ins, tasks, reminders and calendar entries, countdowns, focus sessions, notes, checklists, folders, voice note transcripts and summaries, AI chat messages and the groups you create or join.

2.3 Voice and dictation. When you record a voice note or dictate a message to Focalyst AI, your audio is sent for transcription to produce text. The transcript, and for voice notes the AI summary, is saved in your account.

2.4 AI conversations. The messages you send to Focalyst AI and its replies.

2.5 Payment information. When you buy Pro, payment is processed by Polar. We receive your plan, purchase status, amount, currency and transaction identifiers. We never receive or store your full card details.

2.6 Notification settings. Your reminder preferences and, on our mobile app, a push notification token used to deliver reminders.

2.7 Waitlist and email. If you join a waitlist or ask for updates, your email address and, if you share it, your first name.

2.8 Technical information. Like any website, our hosting provider processes basic technical data such as your IP address, browser type and request logs to deliver the Service and keep it secure. On our website and web app we also use Vercel Web Analytics and Vercel Speed Insights. They record anonymous, aggregated information such as the page visited (with personal identifiers removed from the address), the referring website, your country or region, browser, operating system, device type and how quickly the page loaded. They do not use cookies, do not identify you and do not follow you across other websites. Vercel recognises a single visit using a temporary value derived from the request, which is discarded after 24 hours. These tools are not used inside our iOS and Android apps.

2.9 Stored on your device. We store a few preferences on your device, such as your theme, sidebar state and sign-in session.

3. How we use your information

• To provide the Service: sync your data across devices, run timers, send reminders and show your Insights, levels and reports.
• To power AI features: answer your questions, summarise voice notes and generate weekly reports.
• To process payments and manage your plan.
• To run accountability groups and show leaderboards to group members.
• To communicate with you about your account, support requests and, if you asked for them, product updates.
• To keep the Service secure, prevent abuse and fix problems.
• To meet legal obligations.

We do not sell your personal data, and we do not use it for advertising.

4. How Focalyst AI works

4.1 Context. To give answers that are about you, Focalyst AI uses the relevant parts of your tasks, habits, notes, focus sessions and goals as context. This data is sent securely to our AI provider, OpenRouter, which routes it to the language model that generates the reply.

4.2 Speech to text. Voice notes and dictation are transcribed using the Whisper Large v3 Turbo speech recognition model, accessed through our AI service providers.

4.3 Retention. AI chat conversations are stored for 90 days and then permanently deleted. Voice note transcripts and summaries stay with your note until you delete the note or your account.

4.4 Accuracy. AI can make mistakes. Focalyst AI is not a substitute for professional, medical, legal or financial advice.

5. Connecting AI apps

If you're on Focalyst Pro, you can connect AI apps such as Claude, ChatGPT or Gemini to your account. When you approve a connection, that app can read your tasks, habits, focus sessions, countdowns and notes, including voice note transcripts and summaries. If you allow changes, it can also add tasks, habits and countdowns, complete tasks and mark habits done. It can't delete or edit your existing items, or see your payment details or Focalyst AI chats. We share data with the app only when it asks on your behalf. Once shared, the AI provider's own privacy policy applies. We keep a record of each request (the action, time, app and credits used) to run the credit system and protect your account. You can disconnect an app at any time in Settings → AI connections.

6. Who we share data with

We share personal data only with service providers that help us run Focalyst, and only as needed for the purposes in this policy. Each provider handles data under its own privacy policy:

We may also disclose data if the law requires it, to protect the rights and safety of our users or the public, or as part of a merger or sale of our business, in which case this policy will continue to protect your data.

5.1 Accountability groups

When you join a group, other members can see your name or initials, the habit you track in that group and your streak. They cannot see your notes, tasks, AI chats or any other data.

7. International transfers

Our providers may store and process data on servers outside India, including in the United States and the European Union. When data leaves India, we rely on providers that apply strong security and contractual protections.

8. How long we keep data

When you delete your account, we permanently delete your account and all associated data from our systems. We do not keep backups of deleted accounts. Inactive accounts are not deleted automatically.

9. Security

We protect your data with encryption in transit, secure authentication and access controls at the database level. No system is perfectly secure, so please use a strong password and keep your sign-in details private. If we become aware of a breach that affects you, we will notify you and the relevant authorities as the law requires.

10. Your rights

Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 and, for users in the European Economic Area or the United Kingdom, the GDPR, you can:

• access the personal data we hold about you
• correct or update inaccurate data
• delete your data or your account
• receive a copy of your data
• withdraw consent where we rely on it
• nominate another person to exercise your rights if you are unable to
• raise a complaint with us, and if you are not satisfied, with your data protection authority

To exercise any right, email contactfocalyst@gmail.com with the subject “Privacy request”. We will respond within 30 days.

11. Children

Focalyst is not intended for children under 13, and they may not create an account. If you are between 13 and 18, you may use Focalyst only with the consent and supervision of a parent or legal guardian. If you believe a child has given us personal data without proper consent, contact us and we will delete it.

12. Cookies and local storage

We use only what is strictly necessary for Focalyst to work, such as keeping you signed in and remembering your preferences. We do not use advertising cookies, and our analytics are cookieless.

13. Changes to this policy

We may update this policy as Focalyst evolves. When we make significant changes, we will update the date above and, where appropriate, notify you in the app or by email.

14. Contact and grievance officer

Focalyst by Chintan, Kolkata, West Bengal, India
Email: contactfocalyst@gmail.com
Grievance Officer: Sohan Tamang, Founder and CEO, contact.sohantamang@gmail.com

We aim to respond to every request within 30 days.